administrators

@Visikde
I don't see any crash from that output.

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@relffits
The link error is because Strawberry was built with a different Qt version than the one that is found on the system.
Whether this is because you are missing an update of the flatpak system, or whether this is because strawberry have not been rebuilt when Qt was updated I do not know.
You should probably try a flatpak update first. I think it's simply: flatpak update
If the issue persists, the issue should probably be reported to the flatpak community.
We do not distribute the flatpak, and we can't give much support for it either.

@AntoninKyrene
Yes, just send an e-mail to the support address once you've paid and I'll make a login for you.

@HipwellGA
Try a integrity check of the database: https://wiki.strawberrymusicplayer.org/wiki/Database_integrity_check

@Visikde
Please do a backtrace and include the result here: https://wiki.strawberrymusicplayer.org/wiki/Backtrace

I now notice from the debug message that you are using sndio, that's a 3rdparty unsupported plugin not part of gstreamer. I suggest to report this issue to FreeBSD.

@skyenosaur
What format are the audio files in, are they 44.1Khz / 16 bit or something else?
If you enable the equalizer or the replay gain, do they play then?

Does it play using gst-play-1.0?

gst-play-1.0 --use-playbin3 file:///filepath

I suggest also to check the files with file utility to double-check that the files are actually Ogg Vorbis, there is also Opus and FLAC which could use the same extension.

file <filename>

Should return Ogg data, Vorbis audio

@skyenosaur
The .ogg files, are you sure those are Ogg Vorbis? In that case you need the gstreamer ogg and vorbis plugins, check that you have the files: libgstogg.so and libgstvorbis.so, these should be in a directory called gstreamer-1.0, usually under the systems lib directory.
Close strawberry and delete the plugin cache ~/.cache/gstreamer-1.0/*.bin.
You can check that the plugins are correctly detected using the gst-inspect-1.0 utility.:

gst-inspect-1.0 ogg
gst-inspect-1.0 vorbis