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    Tidal log in issue

    Scheduled Pinned Locked Moved Technical Help
    tidal
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    • R
      robyn
      last edited by robyn

      I’m trying to log in to tidal and after putting the client ID in I was routed to the website to log in. I logged in successfully and it said the page could be closed so I went back to strawberry, hit apply and okay, and... nothing. It says I’m not signed in. Am I missing something?

      edit: using Firefox on kali linux

      jonasJ 1 Reply Last reply
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      • jonasJ
        jonas @robyn
        last edited by jonas

        @robyn

        Make sure the desktop file is installed, normally it should be:

        /usr/share/applications/strawberry.desktop
        

        Make sure that strawberry is installed in PATH, and that it isn't a different version from the one you launch.

        sudo find /usr -type f -name 'strawberry'
        

        Make sure the "tidal" URL scheme is correctly registered to strawberry, run the following command in a terminal while strawberry is open:

        xdg-open tidal://test
        

        This should add "tidal://test" to the active playlist. If that works, then it means authentication with TIdal should be possible.

        If it still doesn't work, then try close firefox and reopen, or set a different web browser as default.

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          Devilishly_Jaded @jonas
          last edited by

          @jonas the tidal://test pops up but still wont work, goes to tidal then there error screen

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