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    Ratings Disappearing

    Scheduled Pinned Locked Moved
    Technical Help
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    • M
      mindwurx
      last edited by

      sometimes when i start strawberry the ratings for all tracks are gone and I must replace the db file with a previously saved copy to regain ratings.
      why would this be happening

      thanks

      jonasJ 1 Reply Last reply Reply Quote 0
      • jonasJ
        jonas @mindwurx
        last edited by jonas

        @mindwurx
        It can happen if the disk is temporary unavailable. Does it happen with playcounts too?
        Make sure to check the setting "Mark disappeared songs unavailable" under settings / collection, this makes sure that the songs are not deleted from the database even if they disappear from disk.

        M 1 Reply Last reply Reply Quote 0
        • M
          mindwurx @jonas
          last edited by

          @jonas
          recent playcounts and lastplayed data are gone as well

          M 1 Reply Last reply Reply Quote 0
          • M
            mindwurx @mindwurx
            last edited by

            @mindwurx turns out my system was not mounting the drive with library at random thus causing problems as you mentioned
            all good now
            thanks

            1 Reply Last reply Reply Quote 0
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