im not very smart with this stuff so please be kind if an answer is screaming in my face how to fix it

i recently downloaded strawberry music player on my Linux mint laptop and any time i try to play a track from spottily it says
Resource not found.
audio/spotify/src/spotifyaudiosrc/imp.rs(279): <gstspotify::spotifyaudiosrc::SpotifyAudioSrc as gstreamer_base::subclass::push_src::PushSrcImpl>::create (): /GstPlayBin3:pipeline-4-pipeline/GstURIDecodeBin3:uridecodebin3/GstURISourceBin:urisourcebin3/GstSpotifyAudioSrc:spotifyaudiosrc3: track is not available

idk what any of this means please advise how i can fix this