Tidal music catalog is not displayed. "Album .........not found (404) (2001)"
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Hello.
My Tidal album catalog won't open. It is impossible for me to view the complete music catalog of Tidal, because as you can see in the screenshot, all the albums appear with a 404 error (2001). I have version 1.0.10 and Qt 6.2.4 installed
This had never happened to me before since for a month I had to format and reinstall Xubuntu 22.04 and now, like the previous times, I have searched for my Token on my mobile, from the Tidal app version 2.37 and 2.33. I have not been able to with 2.32.1 since Android prevented me from installing. The authentication has been correct but the curious thing is that I can log in from Strawberry in Tidal with two different Token series, although with both one and the other I have the same problem downloading the catalog. The first time I installed Strawberry from gnome software but later I have also done it from snap and it is the same, even downgrading to the previous version and nothing.
Another strange thing is that the first time I installed it, I was able to download the (incomplete) list of artists and songs, but not albums. So I deleted the downloaded and tried again but I have not been able to view them again. In addition, the number of albums does not coincide with the number of covers. There are 165 more albums than covers. I have deleted all the covers that are saved in the folder and the same thing continues.
Finally I have installed the Tidal Hi Fi application in Xubuntu and it works perfectly, I have uninstalled it to prevent it from interfering with the login but it remains the same, I would also like to keep my collection in Strawberry because with this it consumes less resources, it is quite stable and the sound is quite good. I've been using it since I discovered that it was the only way to have Tidal in Xubuntu with my entire music collection.
I appreciate your help to see how Strawberry can once again have the entire catalog which, in my case, is a Premium subscription, with music in hi-fi quality and also master. -
This is happening for me too.
I don't think the token or Strawberry package version is the problem since you are able to log in and this issue didn't exist about 2 days ago on my installation and I haven't made any changes.
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I can still browse and play anything I had added since the previous successful refresh and also searching and favouriting/unfavouriting in Strawberry works.
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If I favourite/unfavourite an album in Strawberry, that does get updated to Tidal database almost right away (without a catalogue refresh) and it shows up in official Tidal apps. But neither new adds or removals made in official Tidal app get updated back to Strawberry.
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I logged out and back in. Didn't help.
I wonder if it is just some temporary i ssue on Tidal's end.
I have 1.0.10 from the official PPA (ppa:jonaski/strawberry).
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Created a bug report: https://github.com/strawberrymusicplayer/strawberry/issues/1061
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Hello.
How do you know if the albums you want to appear in your collection are favorites or not?
The only way that occurs to me is to add all the albums that I have in the collection one by one from the search engine, because it seems that something in the search string has been broken and Strawberry cannot reconstruct the name or the list of all the discs in their folders with their respective themes and covers.
Neither the themes nor the artists come out to me anymore. And I have logged out of Tidal and logged back in adding the Token countless times with no success. I have reinstalled the program several times. On the other hand, I observe that the search for the complete list of albums is done in a very short time, while the one for covers takes a long time. -
On the other hand, you cannot start a search from Strawberry, nor from artists, albums or songs with the Tidal HiFi application open and playing on the same PC because Tidal immediately blocks Strawberry with the warning "The token has expired on time (401) ( 1103)".
So I delete Tidal Hi Fi, scan with Strawberry, playing a song from my collection. The previous warning no longer appears but the search does not give any results.
I don't understand why this warning appears when I have used a token extracted from my android mobile. The same thing happens to me with the other token. -
How do you know if the albums you want to appear in your collection are favorites or not?
I'm not sure after all. Since the last successful refresh couple of days ago I had added 7 albums via official Tidal app and I got 7 errors. So I made an assumption. Now as a test added one more but the amount of errors was still 7. Regardless, the recently added ones don't appear in Strawberry collection but that might be because the refresh never finishes properly.
On the other hand, I observe that the search for the complete list of albums is done in a very short time, while the one for covers takes a long time.
That has always been the case. The covers take a long time since it actually downloads them as image files.
On the other hand, you cannot start a search from Strawberry, nor from artists, albums or songs with the Tidal HiFi application open and playing on the same PC because Tidal immediately blocks Strawberry with the warning "The token has expired on time (401) ( 1103)".
Can't replicate this issue and it sounds like a separate issue.
So I delete Tidal Hi Fi, scan with Strawberry, playing a song from my collection. The previous warning no longer appears but the search does not give any results.
I don't understand why this warning appears when I have used a token extracted from my android mobile. The same thing happens to me with the other token.Search works for me normally. My token is from an old Android version too (this) and I fetched it months ago.
But I still doubt your issue is the token since login works and that means it is a valid token.
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Created a bug report: https://github.com/strawberrymusicplayer/strawberry/issues/1061
Fixed. Looks like it was a quick fix so probably something changed on Tidal's end.
Might have to wait for a new version release some weeks because the last release was 6 days ago.
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A workaround that worked for me:
It appears that the "not found albums" are albums that have been removed from or made regionally unavailable in Tidal.
So I went through my albums collection in Tidal Android app and removed them (the unavailable ones are greyed out) and now the refresh completes with all the newly added albums and without errors.
I only had remove to a few albums. Didn't count them but it probably corresponded to the amount of errors.
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Hello.
What they say about the regional layout of the catalog may be a reason because I am using a VPN but I have tried to update without using it and the same error occurs.
It also happened to me the first time I had problems, that I put the quality in "losless" and a list of 65 albums appeared that failed to download and ended in error, and I think that may be the cause of there being a difference between number of albums and covers.
As for the Tidal collection, on mobile it is still complete and nothing has disappeared.
I also deleted the list of artists that was updated the first time in case everything was downloaded normally the next time, but that was when everything failed. -
It's my mistake, I changed the behavior in version 1.0.10 to return error instead of the results if there are one or more errors, however this was a bad idea. I've fixed it now, if you try the latest from https://builds.strawberrymusicplayer.org/ it should work again.
It's common for Tidal to return 404 for some albums listed in the favorites. It might be albums that Tidal have removed from their catalog, but still are listed in the favorites, or they are not accessible through the API, not entirely sure.
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It's common for Tidal to return 404 for some albums listed in the favorites. It might be albums that Tidal have removed from their catalog, but still are listed in the favorites, or they are not accessible through the API, not entirely sure.
In my (Tidal official app) favourite collection the albums were greyed out and no longer showed up search results. So likely removed or georestricted.
Now using 1.0.10-9-gf48d133b, no issues but since I removed the error-making albums I can't anymore do a repro.
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Hello.
I have tried to install the versions that the ubuntu index shows: ...strawberry dbsgym...ddeb" dated today 30 and it is not possible to install them with Ubuntu software or with Gbedy because "the dependencies cannot be satisfied"
The ones at the end of the list for amd64 give the same error. -
@Angel62
The dbgsym packages are debug symbols, you should not normally need to install that unless you plan to debug strawberry, and it does require you to install the normal deb package first anyway. -
I had to uninstall Tidal HiFi to log back into Strawberry Tidal, again reinstalling and now I can no longer update any playlists, authors, tracks, or albums. The tab closes instantly after starting a search, being impossible to give any results. Only the search for a particular row or author works. I give up my collection in Strawberry.
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I had to uninstall Tidal HiFi to log back into Strawberry Tidal
I don't understand what's this issue with the tidal-hifi app at all. I can use both at the same time. Assuming you mean this app.
again reinstalling and now I can no longer update any playlists, authors, tracks, or albums. The tab closes instantly after starting a search, being impossible to give any results. Only the search for a particular row or author works.
Which version. Say the full build filename.
Have you deleted/renamed these user config folders whenever you have reinstalled Strawberry, even once as a test? It is not normally needed but something in the database might be messed up considering all the weird issues you're having.
~/.local/share/strawberry
~/.config/strawberryRename them to something. Launch Strawberry, login to Tidal and see if the problems still persist. If they do then undo the renaming and you'll lose no settings.
I give up my collection in Strawberry.
??
Don't worry about losing it since it is always synced back your Tidal account. -
The problem with Tidal Hi Fi is that if I reinstall Strawberry with Tidal enabled when I log in with Strawberry it opens Tidal Hi Fy and doesn't show that I'm logged into Strawberry. that's why I have to reinstall with Tidal Hi Fi not installed.
Today I have updated the collection and there are 77 more albums than covers. The result Album not found
I have not changed any of the configuration in the two routes you show.
The Tracks and Artist search closes immediately and returns nothing. -
@nonsequitur said in Tidal music catalog is not displayed. "Album .........not found (404) (2001)":
Finally, I have managed to update the collection thanks to the advice of "nonsequitur" to delete the albums that Tidal has been disabling from my mobile app and thus I could finally make all the music appear again in Strawberry.
Many thanks to the advisors and collaborators who have helped me find the solution!
