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    Cannot close Sponsering Window

    Scheduled Pinned Locked Moved Technical Help
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    • ?
      A Former User
      last edited by

      Hallo,

      newbie installed Strawberry the first time. After restart, the Sponsering window and Strawberry isn´t clickable. I must kill the process over the task manager. I cannot use the program. Any idea?

      2024-02-07 07_41_30-Strawberry Musik-Player - Strawberry Music Player.png

      jonasJ 1 Reply Last reply
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      • jonasJ
        jonas @Guest
        last edited by

        Not sure why that happens. But you can disable it manually through the registry under Computer\HKEY_CURRENT_USER\SOFTWARE\Strawberry\Strawberry\MainWindow, add String Value do_not_show_sponsor_message with value true.

        Or you can download and run: https://files.strawberrymusicplayer.org/do_not_show_sponsor_message.reg which does the same.

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        • M
          Muncy
          last edited by

          For info, I had this same problem and it was due to another window being behind the sponsoring window which needed to be closed first. This occured after a restart and the language had changed (even though I hadn't selected to change the language).

          jonasJ 1 Reply Last reply
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          • jonasJ
            jonas @Muncy
            last edited by

            @Muncy
            Do you know what other window this was?

            M 1 Reply Last reply
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            • M
              Muncy @jonas
              last edited by

              @jonas Unfortunatley not. There was a slither visible at the top of the sponsering window and I clicked top right where I assumed the red X to close would be.

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              • B buffalo referenced this topic on
              • A
                arawak
                last edited by arawak

                The Window underneath is: The automatic update one51AvUng1E4L.jpg

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