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    Covers not showing

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    • jonas
      jonas last edited by

      Covers not showing

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      • Maitro de Obra
        Maitro de Obra @jonas last edited by

        @jonas There seems to be an issue with my album covers, almost none of them show up. I linked the picture. The album in the Finder window to the left shows up fine, the album on the other window does not show.

        https://drive.google.com/file/d/1X-qipYMzA2TOsU_OOTv4_Q8LSDo_8Bgk/view?usp=sharing

        Tried to rescan and even to download them again with the Cover Manager, they won't show no matter what.

        jonas 1 Reply Last reply Reply Quote 0
        • jonas
          jonas @Maitro de Obra last edited by

          @maitro-de-obra Does it show when you play a song?
          What is shown if you right click and select edit tags?

          Maitro de Obra 1 Reply Last reply Reply Quote 0
          • Maitro de Obra
            Maitro de Obra @jonas last edited by Maitro de Obra

            @jonas

            @jonas said in Covers not showing:

            Does it show when you play a song?

            Only on the albums with a "thumbs.db" file. It fails to detect the "folder" image file on albums without the thumbs.db file.

            What is shown if you right click and select edit tags?

            Do you mean "edit track information"? It doesn't show any cover, if I try to load it from disk and click "save" a loading icon will appear but nothing will happen. This is on macOS Catalina by the way.

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            • Maitro de Obra
              Maitro de Obra last edited by

              UPDATE: It seems that .jpg covers can't be loaded, if I change them to .png format they load fine when I right click and "Load cover from disk...".

              jonas 1 Reply Last reply Reply Quote 0
              • jonas
                jonas @Maitro de Obra last edited by jonas

                @maitro-de-obra
                What macOS version do you run? What version did you install? (bigsur, cataline or mojave) Did you overwrite existing version when asked?
                JPG support is plugin based while PNG is not, there might be a problem loading the plugin.
                But there is also some special handling for JPG in the new version.
                Can you share a JPG file that does not load, or send it to me on e-mail?
                However all covers loads fine for me, and my entire collection has JPG files.

                Maitro de Obra 1 Reply Last reply Reply Quote 0
                • Maitro de Obra
                  Maitro de Obra @jonas last edited by

                  @jonas I'm using 10.15.14 Catalina. I just downloaded 0.8.5.1 and it works perfectly now, must be the new handling of JPG's.

                  jonas 1 Reply Last reply Reply Quote 0
                  • jonas
                    jonas @Maitro de Obra last edited by

                    @maitro-de-obra
                    Then please share one of your JPEG files that didn't work with 0.9.1.
                    There are many formats for JPEG, so it might be related to some specific properties on the JPEG file.

                    Maitro de Obra 1 Reply Last reply Reply Quote 0
                    • Maitro de Obra
                      Maitro de Obra @jonas last edited by

                      @jonas https://drive.google.com/file/d/1gUW_1Y37wy-Smm2NhoVYsy6pTT4bNEjo/view?usp=sharing

                      There you go. Could it be related to Catalina?

                      jonas 1 Reply Last reply Reply Quote 0
                      • jonas
                        jonas @Maitro de Obra last edited by

                        @maitro-de-obra
                        The file loads fine here both on Linux and and macOS catalina.
                        Tested both in the cover manager and in the edit tag dialog.
                        It loads when the song plays and in the collection thumbnails.
                        It might have to do with the mac restricting permission to the files for strawberry,
                        0.8.5 was Qt 5, while 0.9.1 uses Qt 6 so there might be some change in Qt that makes it restrict permission.
                        Try giving strawberry full disk access, in system preferences / security & privacy / full disk access.

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                        • H
                          holajeffe last edited by

                          @jonas I'm having this same issue of covers not showing. I'm running Catalina 10.15.6 and just downloaded 0.9.1 (first time user)
                          I gave Strawberry full disc permission. I did a search for covers and afterwards only a handful of the images work. have some of the album covers on my drive and they aren't loading either. Love this music player so far. Thanks!

                          jonas 1 Reply Last reply Reply Quote 1
                          • jonas
                            jonas @holajeffe last edited by

                            I've found the problem, it's a plugin issue. The paths in the libraries aren't set correctly for plugins.
                            Working on a fix now.

                            Maitro de Obra H 2 Replies Last reply Reply Quote 1
                            • Maitro de Obra
                              Maitro de Obra @jonas last edited by

                              @jonas great to hear, thanks.

                              1 Reply Last reply Reply Quote 0
                              • H
                                holajeffe @jonas last edited by

                                @jonas cool! Thanks!

                                jonas 1 Reply Last reply Reply Quote 0
                                • jonas
                                  jonas @holajeffe last edited by

                                  @holajeffe @Maitro-de-Obra
                                  Can you try the latest from https://builds.strawberrymusicplayer.org/macos/ and see if it works now?

                                  Maitro de Obra H 2 Replies Last reply Reply Quote 0
                                  • Maitro de Obra
                                    Maitro de Obra @jonas last edited by

                                    @jonas said in Covers not showing:

                                    @holajeffe @Maitro-de-Obra
                                    Can you try the latest from https://builds.strawberrymusicplayer.org/macos/ and see if it works now?

                                    Installed the latest one, some of them showed up. Did a full collection scan and every single one of them shows up perfectly. 👌

                                    1 Reply Last reply Reply Quote 1
                                    • H
                                      holajeffe @jonas last edited by

                                      @jonas Sorry for the delayed response. Just downloaded the newest Catalina version and the covers are all showing up. Fun! Thanks a ton!!

                                      1 Reply Last reply Reply Quote 1
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